Cancellations Policy

Wildlife Walks
A walk booking is non-refundable but if 48 hours notice or more is given a voucher will be issued to the full value, this can be redeemed for the same walk or another at a later date.
Walks take place in all-weather unless we contact you otherwise - the wildlife is there all year round!

Wildlife on the Water
This is experience is run in conjunction with our partner "Floatability" and also has a minimum number of participants to be able to run. With that all tickets are non-refundable as standard, however if you contact us within 72 hours of the start time, we will issue a voucher to rearrange for a later date.

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